It’s no surprise that people are continually wondering about the future of eCommerce fulfillment companies. eCommerce is a massive industry. It is also an ever-changing industry. Trends are continuously shifting in an attempt to shape the way customers buy things all around the world. It makes the future of eCommerce exciting. In the coming years, a lot of big things are expected to change in eCommerce. We’re here to help you understand how ecommerce shipping and fulfillment services US will evolve in the future.
THE FUTURE OF ECOMMERCE SHIPPING AND FULFILLMENT SERVICES US
1. Rapid Demand for eCommerce Fulfillment
Since the introduction of next-day delivery, customer expectations have been adjusted. To remain competitive, brands are now under pressure to fulfill the new baseline delivery expectation. Customers expect the same quick completion from every eCommerce fulfillment experience, which can be difficult for businesses that lack the necessary infrastructure.
One of the barriers to rapid eCommerce fulfillment may be logistics and the cost of last-mile delivery, accounting for up to 53% of total delivery expenses. ECommerce fulfill company may need to reconsider their logistics strategies, including the potential of establishing remote warehouses. This method geographically disperses warehouses and allows items to get to their destinations faster.
2. Greater Need for Warehouse Space
Because of the expansion in eCommerce, businesses will require additional warehouse space. Companies that are solely focused on eCommerce, in particular, will drive up demand for real estate since they store 100 percent of their goods there. eCommerce shipping and fulfillment companies need three times the logistical space of traditional retail. Many eCommerce warehousing will need to think about how they might make better use of their existing space. Increasing square footage will take time: finding real estate, signing leases, and building additional warehouses.
3. Direct to Consumer Companies Will Boost Sustainable Packaging
Direct-to-consumer companies are on the rise. As the name indicates, these sellers offer items directly to the end consumer without using a marketplace as a large retailer. Instead, they rely on shipping fulfillment centers to safely deliver their products to customers. Furthermore, sustainable packaging is becoming increasingly essential to customers and has a growing influence on future buying decisions. eCommerce businesses and fulfillment centers will pay much more attention to the unboxing experience, including how items are packed and the materials used.
4. Increased Online Perishable Purchases
Perishables need insulated packaging solutions and an effective cold chain network to survive. Food products must be packaged for maximum freshness, limit food waste, and avoid unpleasant experiences. Reduced food spoilage lowers the need for re-shipping, which promotes a healthy environment. On the other hand, Plants require a unique combination of breathability, cushioning, insulation, and coolant to ensure they arrive at their destinations ready to flourish.
As these sorts of transactions grow more common, companies will need to ensure that they use the proper packaging to protect perishables. Shipping fulfillment centers will need to become better equipped to pack and deliver perishables.
5. High-Tech Automation Increases Productivity
Businesses are implementing more and more operations on autopilot, from marketing to warehouse management, order fulfillment operations, and tracking. Making processes more automated frees up employee time while also saving money on resources. Automation is especially beneficial for businesses with many locations, significant inventories, and complex fulfillment networks that ship internationally.
Brands are increasingly depending on automated fraud protection through their eCommerce platforms. Brands use eCommerce automation because it reduces manual, repetitive, and time-consuming procedures. You may also use detailed automation to categorize and segment customers, improve monitoring and reporting, schedule inventory alerts, and protect yourself from fraud.
6. Personalized Packaging and Improved Customer Care Will Rise
Packaging is becoming more critical to businesses nowadays. Companies are reducing package sizes and personalizing them. Personalization improves the unboxing experience and may be as simple as personalizing packing slips or thank you notes. Making your customers feel essential extends beyond personalization and handling customer interactions. It does more than help our clients in answering customer questions. Highly educated personnel offer technical assistance, listen carefully and attentively and seek ways to improve solutions and services.
These are just a few examples of how eCommerce shipping and fulfillment services US is changing and evolving. While others say COVID-19 has hastened these trends and practices, it is clear that many customers will be hesitant to return to old shopping habits.
Want to know more about how to adapt and thrive in the changes in the eCommerce business? We can help. Contact us today.