Online shopping has made it easier than ever for people to find the best deals on the products they want. As physical stores fade into obscurity, ecommerce stores benefit from nearly limitless scalability and a global customer base. While the convenience of online shopping is appealing to many customers, a positive customer experience is still essential for success. However, if purchases take too long to process or shipments are delayed, your business may suffer, and you may lose potential repeat customers. Consider using an eCommerce fulfillment center to manage your store’s inventory instead of limiting your inventory. These companies assist your business in providing global eCommerce order fulfillment.
What is an eCommerce Fulfillment Center?
A fulfillment center is a physical location where ecommerce retailers process and fulfill customer orders. In addition, a fulfillment center is designed to fill orders quickly, efficiently, and affordably. Fulfillment centers can handle both business-to-customer (B2C) and business-to-business (B2B) orders. Moreover, B2B orders are typically delivered to a retailer, whereas B2C orders are delivered to the customer’s home.
What Are the Top Advantages of an eCommerce Fulfillment Center?
1. Provides you with a warehouse in which to store your products.
Many new eCommerce businesses operate out of basements, garages, or other locations where you can store products and supplies. In addition, these work areas frequently devolve into an unorganized jumble of packing supplies. However, an eCommerce fulfillment center relieves you of the burden of finding physical space for your inventory. It is beneficial for small businesses run from your home. With a fulfillment center, you can delegate all of these responsibilities to your service provider, allowing you to focus on more critical aspects of your business, such as keeping your customers satisfied.
2. You Can Benefit from Their Fulfillment Experience
They are in the trenches every day and know the business like the back of their hand. You can gain the experience of their employees and their software and equipment if you outsource your storage, packing, and shipping to an experienced and reputable fulfillment center. Your fulfillment process is more seamless if you have partnership with an ecommerce fulfillment services provider.
3. Reduce Your Shipping Costs
Many eCommerce fulfillment centers have a national and global network of facilities, which results in bulk delivery discounts that can benefit your business. As a result, if you store your products in more than one fulfillment center, there are fewer zones to cross to get your products to your customers, resulting in cost savings. It allows you to pass on savings to customers or even offer free shipping, which more than half of US consumers say influences their online purchasing decisions.
4. Lowers Your Operating Costs
Renting space, maintaining quality control, hiring employees, purchasing packing supplies, and performing your shipping is not cheap. Outsourcing fulfillment and begin sharing space and resources with hundreds of other sellers can eliminate these overhead costs. If you take advantage of economies of scale, you can get the best prices. Furthermore, with an ecommerce fulfillment center, you typically pay a single flat fee and then only for services used, such as when an order is picked, packed, and shipped.
5. You Can Reach Customers All Over the World
According to the forecast, global digital commerce transactions will grow at more than 20% CAGR through 2022, reaching $5.8 trillion. As you can see, going global pays off in spades. You can take orders from all over the world and take your business to the next level if you use an eCommerce fulfillment center with an international network and understands the rules and regulations of other countries.
6. Enhance Your Customer Service
Keeping a customer is more accessible than finding a new one. According to research, companies could lose up to $62 billion per year due to poor customer service. And, with so many competing products on the market today, small businesses frequently use customer service to differentiate themselves. Many eCommerce fulfillment centers provide email or phone support 24 hours a day, seven days a week, allowing for simple returns, exchanges, and refunds. All of this contributes to a better customer experience.
Fulfillplex is here to help you with your eCommerce shipping needs!
Order fulfillment must move as quickly as eCommerce businesses in an increasingly competitive and ever-changing online market. In addition to the six benefits listed above, you can rely on Fulfillplex to provide complete transparency into the fulfillment process through the use of our cutting-edge order fulfillment software. We also offer the best print on demand services, white label supplements, and more.
We are revolutionizing the way fulfillment is handled! Contact us today to learn more about how we can help your eCommerce business increase efficiency and improve customer experience as your end-to-end fulfillment partner!