You have been trying your very best to be the industry’s most-sough after business. You have been working for years and yet to no avail. Still, you find yourself on that same spot where you’ve been since your first day. Questions and doubts are filling your thoughts and you start to believe that it is about time to give up your business dreams; to simply accept that you cannot beat the bigger ones. Is there really no chance of you, taking the first place? Or is it just a simple mistake of not having the service of a fulfillment warehousing and shipping that you are actually missing? Think about it.
For so long you put yourself into the best position and think that you can do the business alone. From negotiating with the manufacturer, to taking orders, to shipping the products and finally fulfilling them. You might have had the resources to do all of these? But, do you even hold the luxury of time to fulfill them as demanded by the rapid growth of business competition?
What are the Most Common Fulfillment Warehousing and Shipping Mistakes Business Owners Commit?
Running an online business is never a joke for anybody especially whenever you feel like you are lost and have nowhere to go. You probably are thinking what might have gone wrong that you are finding it hard to fulfill your orders knowing that you have methods and system right at your back.
Here, we have listed the most common mistakes in terms of fulfillment warehousing services packing and shipping processes of an online business.
1. Unorganized Inventory and eCommerce Warehousing
Doing the inventory of all your products is really a big task to accomplish. Inventory means having the data on the total number of products being sent to you from your supplier and the number of products still left on your warehouse or storage room.
Business owners find it hard to locate the inventory or the product the customers ordered especially if they have been delivered to the warehouse over a period of time already. Too, business owners need to know how many of the delivered products are not in good condition or are damaged and must be sent back to the suppliers.
Imagine doing all these by yourself. How are you able to track the in and out of it? That could really be a mess for you.
2. Complex Fulfillment and Shipping Services and Process
Shipping and fulfilling the orders of your customers might be easy at the start of your business simply because you are only catering small number of orders at relatively closer locations or delivery addresses. But, how about when you received bulk orders from a place that cannot easily be reached by you? Should you just drop the order and decline the opportunity to make bigger profit?
This is one of the common mistakes business owners commit. They tend to ignore the fact that shipping fulfillment services do not only include the process of sending the order but tracking it and notifying the customers of the fulfillment progress.
Too, the shipping costs add up to the worries of the business owners that they oftentimes let the customers carry the burden of its entire cost.
3. Insufficient Customer Service Management
Overwhelming are the orders on your online business. A day will never pass without you having tons on your order requests. And if only you can have your eCommerce order fulfillment at the right time, then you could have had your business profits at its utmost state. Sadly, you are running out of time in doing all sorts of your business phases and stages. You cannot respond to queries resulting to having bad customer reviews.
This mistake is too costly to not give an attention to. The way you interact with your customers could really make or break your business. As such, assure the quality of your CSM.
How to Address the Common eCommerce Fulfillment Warehouse Mistakes
One of the best ways to address the common mistakes on your online business is to recognize their existence in the first place. Of course, you will never know what to resolve unless you have detected the problem. Once you made yourself aware of them, then that would be the time you can find for the best solution.
Seeking for the help of a fulfillment warehousing services packing and shipping provider would definitely make your business life ways easier. If you wish to know more about this, then just send us a message here.